Black player screen on Formuler Z8 Android box

[brunoli49]

Hi,

I only have sound when playing video NP on the formuler Z8. No video...

YT and other video's app are ok.. Any idea ?

[TobiGr]

I guess, when starting to play a video, you only see a black screen. Is that correct?

Is it running AOSP or a different kind of Android OS? Their website says, they are using Android 7, but not which Android base. I know there are problems with some AOSP TV devices.

And please use and fill in the bug report template next time. It is there to save time for us developers which we can spend in fixing the bugs instead if searching stuff on the internet.

[brunoli49]

Hello,
Yes, black screen ...
In settings, I see : Android V7.0. Correct 11/01/19 Build NRD90M. Kernel 3.18.24....

[AnyoeDove]

try switch video format to MPEG-4

[brunoli49]

Hi,
Tried MPEG-4 but the same.
I found this :
The video seems to be played in background (behind the black UI). When I push on 'exit', I need to push 2x and I see the video for some milliseconds...

[davidebeatrici]

I'm encountering the same issue on a TV running Android 7.0, Linux 3.18.25.

https://github.com/ram-on/SkyTube and other players work fine.

The board is identified as CVT_MT5886_EU_1G. It's powered by a MediaTek MT5886, a Mali-450MP and 1 GB of RAM.

[opusforlife2]

How's the situation on 0.20.0?

[brunoli49]

How's the situation on 0.20.0?

still the same on 0.20.2

[Redirion]

@brunoli49 @davidebeatrici

please try the app-debug.apk: https://github.com/Redirion/NewPipe/releases/tag/tunneldisabled

When it works:

please run logcat and look for ExoPlayerLib

I need the line containing something like this: [ExoPlayerLib/2.12.3] [Hi3798MV200, Formuler CC, FORMULER, 24]

We can then implement a workaround that will fix the issues for you.

If you are unsure / don't know how to run logcat, install this app (just an example I have found): https://play.google.com/store/apps/details?id=com.alphabetlabs.deviceinfo and make a screenshot/photo of the "GENERAL" tab. In particular the text below "Device" is most interesting here, as I would like to use that identifier for the workaround.

[youkd]

@Redirion Hi. I captured log.

03-31 11:26:47.420 14972 14972 I ExoPlayerImpl: Init 371cba3 [ExoPlayerLib/2.12.3] [Hi3798MV200, Formuler CC, FORMULER, 24]
03-31 11:26:48.031 14972 14972 I ExoPlayerImpl: Release 371cba3 [ExoPlayerLib/2.12.3] [Hi3798MV200, Formuler CC, FORMULER, 24] [goog.exo.core, goog.exo.mediasession]
03-31 11:26:48.039 14972 14972 I ExoPlayerImpl: Init 6253ff8 [ExoPlayerLib/2.12.3] [Hi3798MV200, Formuler CC, FORMULER, 24]