Spotify: "unable to login offline: no such user"

[atzorvas]

First of all, gratz for the project!!

Description

Can't use spotify integration

Steps to Reproduce

1. tizonia --spotify-user atzorvas --spotify-password "XXX" --spotify-track "Can't stop"

tizonia 0.15.0. Copyright (C) 2018 Juan A. Rubio
This software is part of the Tizonia project <http://tizonia.org>

[Spotify] [Connecting] : 'atzorvas'.
[Spotify] [Track search] 'Can't stop'.
[Spotify] [Track] 'Can't Stop' [Red Hot Chili Peppers].
[Spotify] [Track] 'We Can't Stop' [Miley Cyrus].
[Spotify] [Track] 'CAN'T STOP THE FEELING! (Original Song from DreamWorks Animation's "TROLLS")' [Justin Timberlake].
[Spotify] [Track] 'Can't Stop At All' [Yella Beezy].
[Spotify] [Track] 'CAN'T STOP THE FEELING! - Film Version' [Justin Timberlake].
[Spotify] [Track] 'I Can't Stop' [Flux Pavilion].
[Spotify] [Track] 'Can't Stop' [Red Hot Chili Peppers].
[Spotify] [Track] 'We Can't Stop' [Bea Miller].
[Spotify] [Track] 'Can't Stop The Feeling' [Piano Pianissimo].
[Spotify] [Track] 'You Can't Stop the Beat' [Elijah Kelley].
[Spotify] [Track] 'Can't Stop' [Dave Matthews Band].
[Spotify] [Track] 'Can't Stop Me Now' [Oh The Larceny].
[Spotify] [Track] 'Steal My Sunshine' [Len].
[Spotify] [Track] 'I Can't Stop Loving You' [Kem].
[Spotify] [Track] 'Can't Stop Dancin'' [Becky G].
[Spotify] [Track] 'I Can't Stop Drinking About You - Chainsmokers Remix' [Bebe Rexha].
[Spotify] [Track] 'I Still Can't Stop' [Flux Pavilion].
[Spotify] [Track] 'Cant Stop' [OneRepublic].
[Spotify] [Track] 'Whatever You Want' [Sports].
[Spotify] [Track] 'Cant Stop' [NxWorries].
[Spotify] [Tracks in queue] '20'.
[Spotify] : Spotify cache location: '/home/atzorvas/snap/tizonia/common/tizonia-atzorvas-spotify-atzorvas'
[Spotify] : 07:52:32.290 I [offline_authorizer.cpp:297] Unable to login offline: no such user
[Spotify] : 07:52:32.299 I [ap:1752] Connecting to AP ap.spotify.com:4070
[Spotify] : 07:52:32.394 I [ap:1226] Connected to AP: 104.199.65.145:4070
[Spotify] : 07:52:32.573 E [ap:3915] Connection error:  410

Expected behavior: Be able to listen to some music :)

Actual behaviour:

[Spotify] : 07:52:32.290 I [offline_authorizer.cpp:297] Unable to login offline: no such user
[Spotify] : 07:52:32.299 I [ap:1752] Connecting to AP ap.spotify.com:4070
[Spotify] : 07:52:32.394 I [ap:1226] Connected to AP: 104.199.65.145:4070
[Spotify] : 07:52:32.573 E [ap:3915] Connection error:  410

Reproduces how often: Always (for me at least..)

Versions

This software is part of the Tizonia project <http://tizonia.org>

Debug Info:
            * [Boost 1_58]
            * [TagLib 1.9.1]
            * [MediaInfoLib - v0.7.82]

NAME="Ubuntu"
VERSION="18.04.1 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.1 LTS"
VERSION_ID="18.04"

Installation Method Used

Snap package

Hi!, thanks for taking the time.

I am pretty sure this is the error you get when the credentials used are incorrect. Please check your username and password. Also, note that you need Spotify Premium to stream audio from Spotify using Tizonia.

[juanrubio]

I've created an issue to make sure Tizonia exists with an error message explaining that the login attempt has failed due to incorrect credentials. See #533.

Closing this question now (note that #533 is now closed).

[LazyBoot]

I'm having the same issue, and I've double and triple checked that the credentials I have provided are correct. Literally copy+pasted from my password manager.

Is Tizonia outputting this error?

[Spotify] [FATAL] Login attempt failed. Please check the username and password.

If that is the case, then Spotify is the one preventing the login of the user with those credentials. Are you sure you can use those same credentials from another browser?

@LazyBoot

Is this something that could be happening to you?
#468

Also, any non-ascii characters in username or pass?

[FrenchieSmalls]

I get the same error as well. I have triple-checked the credentials against my Spotify application, and they are correct.

No non-ascii characters in either the username or password. I have tried removing all white spaces from those two lines of the config file. Same error.

I have also tried bypassing the config file and entering the credentials directly as input arguments, but I get the same error.

[Spotify] [ERROR] 15:17:03.433 I [offline_authorizer.cpp:297] Unable to login offline: no such user
[Spotify] [FATAL] Login attempt failed. Please check the username and password.

Really strange. I can't really figure out what is going on.

@atzorvas @LazyBoot @FrenchieSmalls

I suppose you guys are all Premium users, correct? if so, for how long?

Any chances that any of you could temporarily change your password and try with something else? (running out of useful ideas really..)

[FrenchieSmalls]

Yes, Premium account on my end. I've had it for at least a couple of years now.

I probably shouldn't change the password, because my wife uses the account as well.

I thought that there might have been an issue with other open clients, so I made sure that Spotify was closed on my two computers and phone. It may be open on my wife's phone, but she's currently at a conference and won't be actively using the app.

[SabataMartin]

Hello, i got a same problem.
TIZONIA without any problem can list the playlist, but can't play them. ??

Spotify] [Track] 'Planet Of New Orleans' [Dire Straits].
[Spotify] [Track] 'How Long' [Dire Straits].
[Spotify] [Track] 'Export Import' [Tosca].
[Spotify] [Tracks in queue] '14'.
[Spotify] [Cache]: '/var/tmp/tizonia-martin-spotify-USERNAME'
[Spotify] [ERROR] 15:49:21.806 I [offline_authorizer.cpp:297] Unable to login offline: no such user
[Spotify] [FATAL] Login attempt failed. Please check the username and password.
tizonia exiting (OMX_ErrorInsufficientResources).

[OMX.Aratelia.audio_source.spotify.pcm:port:0]
[OMX_ErrorInsufficientResources]

@SabataMartin

Yes, public playlists and in general any other Spotify metadata is accessible without credentials;
see

• https://open.spotify.com/browse/featured

but a Premium account is required to stream the tracks.

Would any of you be able to go to this location with a browser that hasn't got your credentials stored and see if they work in there (I assume they will)?

• https://open.spotify.com

[FrenchieSmalls]

Would any of you be able to go to this location with a browser that hasn't got your credentials stored and see if they work in there (I assume they will)?

* https://open.spotify.com

My credentials work at that link.