Allow to disable Customer Portal

[dgrcode]

Feature request

Is your feature request related to a problem?

Yes, it's a UX problem where my users get confused about where to manage their purchases. I'd like them to only know about my platform to avoid this confusion.

Also, receiving Polar's order confirmation email and mine adds to the confusion. When they buy my product.

Describe the solution you'd like

I'd like to be able to disable Polar's communication with my users, as well as the customer portal.

Describe alternatives you've considered

1. Being able to set the link shown in the email from Polar.
2. Being able to use Polar as merchant of record, but something like Stripe to handle payments.

Additional context

Link to the original discord question

[dgrcode]

happy to work on this myself if you think this is worth implementing

[ajohnclark]

Second this. It is extremely confusing to the end user when they click "Access my purchase" in the emails from Polar and it takes them to the customer portal, and not their purchase at all.

As a workaround if it helps anymore, I added a 'benefit' that allows text / links / markdown to guide them to my much better & relevant portal than Polar's. Support said there is no way to disable confirmation emails sent from Polar or the portal today and said it's not on the roadmap at all. They should at least allow people to customize the emails.