Trying use my Samsung phone to setup 2FA, but it is not working #63744
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Select Topic AreaQuestion BodyHello; I am trying use my Samsung phone to setup 2FA, but it is not working. I point at the QR Code, the phone opens Samsung's autenthication app, I setup the auth on the Samsung app, but then, it reaches this page, the app falls into the "Adicionar informações de entrada" screen, and does not go any further. What would I do to make it work on a Samsung phone? |
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Replies: 2 comments 5 replies
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Can you provide a link or app name for "Samsung's authentication app"? I am not able to find such an app, and believe Samsung phones generally recommend the Microsoft Authenticator app. Perhaps it's some pre-installed app? However, you can try clicking the "Secret key" option next to the QR code, and typing in the revealed value where it says |
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Came up with a solution. I was having the same issue with samsung auth (Samsung Pass App). When you add manually a sign-in info, wheter scanning or using the secret key, on the sign-in info page ( App) you will be provided with a temporary key. Sometimes this key doesn't work at first, but since its constantly updating every 30 seconds, I'm sure you would be able to access. You only need to add your account info on Samsung Pass. Hope this helps!