BUG - 2 - All - Demo mode occasionally fails to load with the addition of offline access.

[matthew-df]

What happened?

Demo mode occasionally fails to load with the addition of offline access.

Specs:

• Device: Samsung Galaxy S24 Ultra
• OS: Android 15
• User Account: Demo User Kimberly Washington
• Accessibility State: Default

Steps to Reproduce

1. Login as demo user
2. If you land on the home screen logout and back in as demo user
3. Occasionally you will be stuck at the loading spinner screen

Desired behavior

Users should always be able to login to demo mode without issue

Acceptance Criteria

Users should always be able to login to demo mode without issue

Bug Severity - BE SURE TO ADD THE SEVERITY LABEL

See Bug Tracking for details on severity levels

• Impact: High
• Frequency: Low

• 2 - High

Linked to Story

Screen shot(s) and additional information

Full JSON response for services related to issue (expand/collapse)

Ticket Checklist

• Steps to reproduce are defined
• Desired behavior is added
• Labels added (front-end, back-end, global, Health, relevant feature, accessibility, etc)
• Estimate of 1 added (for front-end tickets)
• Added either to the relevant feature epic (if found during new feature implementation), or the relevant team's bug epic (Global, Health & Benefits, API, QART)