Version 2.7.4 - May 2025

• Introducing new v2 Dispute APIs. Buyers can create a dispute by filing an Amazon Pay A-to-z Guarantee claim or by filing a chargeback with their bank.
• The createDispute API is used to notify Amazon of a newly created chargeback dispute by a buyer on a transaction processed by the PSP (Payment Service Provider), ensuring the dispute is properly accounted for in the Amazon Pay systems.
• The GetDispute API is used to retrieve details of a chargeback dispute associated with a specific order
• The updateDispute API is used to notify Amazon of the closure status of a chargeback dispute initiated by a buyer for orders , ensuring proper accounting within the Amazon systems.
• The contestDispute API is used by the partner, on behalf of the merchant, to formally contest a dispute managed by Amazon, requiring the submission of necessary evidence files within the specified Dispute Window (11 days for Chargeback, 7 days for A-Z Claims).
• The uploadFile API is utilised to upload file-based evidence when a merchant contests a dispute, providing the necessary reference ID to the evidence file as part of the Update Dispute API process.
• Introducing the updateCharge API which enables you to update the charge status of any PSP (Payment Service Provider) processed payment method (PPM) transactions.
• Introducing retry logic for HTTP Code 425