Client connection issue randomly

[gurc4n]

I have a redis server and client applications are using StackExchange.Redis nuget package.
Randomly I am losing connection to Redis server with the exception below:

Exception in the client :
[13:11:19.895] [ERR] { ThreadId: 60 } No connection is active/available to service this operation: GET CH:coreGetCNCDeviceByMachine-1947848840; An established connection was aborted by the software in your host machine, mc: 1/1/0, mgr: 10 of 10 available, clientName: XXXXXXXXXXXXX, IOCP: (Busy=0,Free=1000,Min=16,Max=1000), WORKER: (Busy=2,Free=32765,Min=16,Max=32767), v: 2.2.88.56325
StackExchange.Redis.RedisConnectionException: No connection is active/available to service this operation: GET CH:coreGetCNCDeviceByMachine-1947848840; An established connection was aborted by the software in your host machine, mc: 1/1/0, mgr: 10 of 10 available, clientName: EPDI-WEB01b71cfb44-36bf-4694-8a03-23c35315ff4c, IOCP: (Busy=0,Free=1000,Min=16,Max=1000), WORKER: (Busy=2,Free=32765,Min=16,Max=32767), v: 2.2.88.56325 ---> StackExchange.Redis.RedisConnectionException: SocketFailure (ReadEndOfStream, 0-read, last-recv: 0) on XXXXXXXXXXX/Subscription, Flushing/NotStarted, last: SUBSCRIBE, origin: OnEstablishingAsyncAwaited, outstanding: 3, last-read: 0s ago, last-write: 0s ago, keep-alive: 60s, state: ConnectedEstablishing, mgr: 10 of 10 available, last-heartbeat: never, global: 0s ago, v: 2.2.88.56325 ---> System.Net.Sockets.SocketException: An established connection was aborted by the software in your host machine
at Pipelines.Sockets.Unofficial.Internal.Throw.Socket(Int32 errorCode) in //src/Pipelines.Sockets.Unofficial/Internal/Throw.cs:line 59
at Pipelines.Sockets.Unofficial.SocketAwaitableEventArgs.GetResult() in //src/Pipelines.Sockets.Unofficial/SocketAwaitableEventArgs.cs:line 74
at Pipelines.Sockets.Unofficial.SocketConnection.d__81.MoveNext() in //src/Pipelines.Sockets.Unofficial/SocketConnection.Send.cs:line 64
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.IO.Pipelines.PipeCompletion.ThrowLatchedException()
at System.IO.Pipelines.Pipe.GetFlushResult(FlushResult& result)
at System.IO.Pipelines.Pipe.PrepareFlush(CompletionData& completionData, ValueTask1& result, CancellationToken cancellationToken) at System.IO.Pipelines.Pipe.FlushAsync(CancellationToken cancellationToken) at System.IO.Pipelines.Pipe.DefaultPipeWriter.FlushAsync(CancellationToken cancellationToken) at Pipelines.Sockets.Unofficial.SocketConnection.WrappedWriter.FlushAsync(CancellationToken cancellationToken) in /_/src/Pipelines.Sockets.Unofficial/SocketConnection.cs:line 432 at StackExchange.Redis.PhysicalConnection.FlushAsync() in /_/src/StackExchange.Redis/PhysicalConnection.cs:line 286 at StackExchange.Redis.ServerEndPoint.<HandshakeAsync>d__120.MoveNext() in /_/src/StackExchange.Redis/ServerEndPoint.cs:line 885 --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at StackExchange.Redis.ServerEndPoint.<OnEstablishingAsyncAwaited>d__97.MoveNext() in /_/src/StackExchange.Redis/ServerEndPoint.cs:line 566 --- End of inner exception stack trace --- --- End of inner exception stack trace --- at StackExchange.Redis.ConnectionMultiplexer.ExecuteSyncImpl[T](Message message, ResultProcessor1 processor, ServerEndPoint server) in //src/StackExchange.Redis/ConnectionMultiplexer.cs:line 2863
at StackExchange.Redis.RedisBase.ExecuteSync[T](Message message, ResultProcessor`1 processor, ServerEndPoint server) in //src/StackExchange.Redis/RedisBase.cs:line 54
at StackExchange.Redis.RedisDatabase.StringGet(RedisKey key, CommandFlags flags) in //src/StackExchange.Redis/RedisDatabase.cs:line 2433
at CommonUtils.RedisWrapper.StringGet(String key, String prefix) in

[gurc4n]

This is the exceptions in the server:

[51188] 10 Feb 14:23:48.685 # Error registering fd event for the new client: No error (conn: fd=15163)
[51188] 10 Feb 14:23:49.063 # Error registering fd event for the new client: No error (conn: fd=15163)
[51188] 10 Feb 14:23:49.693 # Error registering fd event for the new client: No error (conn: fd=15163)
[51188] 10 Feb 14:23:50.695 # Error registering fd event for the new client: No error (conn: fd=15163)
[51188] 10 Feb 14:23:51.707 # Error registering fd event for the new client: No error (conn: fd=15163)
[51188] 10 Feb 14:23:52.722 # Error registering fd event for the new client: No error (conn: fd=15163)
[51188] 10 Feb 14:23:53.723 # Error registering fd event for the new client: No error (conn: fd=15163)

[NickCraver]

It looks like you're legitimately losing the connection to the server for some reason. The backlog/retry case is something we're working on for the v2.5 release (see #1912) - you can grab the release off the MyGet feed today or the hope is it'll be on NuGet in the next few weeks as stable. It would handle commands attempting to be issued and backlog them while reconnecting (still timing out if it takes a long time) then flush them over and complete. For your situation, this should be very helpful :)

[gurc4n]

I will give it a try, thank you very much.

By the way, is this normal?
I have 19 clients but 3263 connections. I don't do any connection recovery kind of action.
ConnectionMultiplexer and IDatabase are shared objects in my code.

[NickCraver]

@gurc4n what am I looking at? Assume I know nothing about these counters (because I don't!) - is this from the server's point of view? A total counter of connections ever? If so, across what time period? Everything you can tell me about them helps me say if it's normal...without context: no idea :)

[gurc4n]

I am using Another Redis Desktop Manager as a Redis GUI.
https://github.com/qishibo/AnotherRedisDesktopManager
It looks like it is the info stats command.
Is this normal to have that much of connections from 25 clients?

info stats

Stats

total_connections_received:3213
total_commands_processed:5088420
instantaneous_ops_per_sec:194
total_net_input_bytes:1279166441
total_net_output_bytes:33964510848
instantaneous_input_kbps:9.16
instantaneous_output_kbps:5803.59
rejected_connections:0
sync_full:0
sync_partial_ok:0
sync_partial_err:0
expired_keys:0
expired_stale_perc:0.00
expired_time_cap_reached_count:0
expire_cycle_cpu_milliseconds:1
evicted_keys:0
keyspace_hits:3235879
keyspace_misses:1674003
pubsub_channels:1
pubsub_patterns:0
latest_fork_usec:15629
total_forks:0
migrate_cached_sockets:0
slave_expires_tracked_keys:0
active_defrag_hits:0
active_defrag_misses:0
active_defrag_key_hits:0
active_defrag_key_misses:0
tracking_total_keys:0
tracking_total_items:0
tracking_total_prefixes:0
unexpected_error_replies:0
total_error_replies:41
dump_payload_sanitizations:0
total_reads_processed:5088401
total_writes_processed:5252906
io_threaded_reads_processed:0
io_threaded_writes_processed:0

[gurc4n]

The period is about 2-3 hours :) I forgot to mention it. I am wondering if I do so many calls or something wrong in the calls and getting the server to a freeze or something like that?

[NickCraver]

@gurc4n Those state are since the instance was restarted. Do those numbers look reasonable? Yeah sure, I guess - it's highly contextual. How many builds have happened, how many instances, how many multiplexers, etc.

For what it's worth, what you may want is info clients which shows current connections.

[gurc4n]

Thanks Nick, it looks like I had an unstable port of Redis. The library is good, connection count is good. Sorry for the interruption.

[NickCraver]

@gurc4n Glad you got it figured! I appreciate the update :)