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[$500] Android - BA - Android App crashes when starting Onfido #35519

@kbecciv

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@kbecciv

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Version Number: 1.4.34-0
Reproducible in staging?: y
Reproducible in production?: not able to check production
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause- Internal Team
Slack conversation:

Action Performed:

  1. Open Android App
  2. Login with Expensifail account
  3. Create workspace or go to existing one
  4. Select 'Bank Account' > Connect with Plaid
  5. Select Region Bank and follow the flow for Onfido (Company - Expensify, first name - First, last name - Last)

Expected Result:

Onfido started after Personal Information page completed

Actual Result:

Android App crashes when starting Onfido

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6362892_1706735260543.Android-Onfido-Crash.mp4

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