LANE CONNECTOR BUG - Major gameplay issue

[Orcaben]

Hello,

I've been playing on my city for a long time now and as the world is getting bigger and bigger, i've been utilising the lane connector tool more and more and have come across a major issue.

When you've placed a lane connector between two nodes, the traffic will be forced to follow that connector and work fine, however after some time, and this is not affected by reloading the game, it seems to happen on random, the traffic will ignore the lane connector as if it wasn't there. If for example you have a six lane road and you've got connectors going straight on all three lanes, suddenly you'll start seeing traffic going from lane 1 stopping dead and going across to lane 3, where it then obviously starts causing a massive traffic jam and vehicles start glitching out. The issue however is far more serious than this because not only does this cause massive traffic jams, but when traffic starts behaving like this and doing u turns where they're not supposed to be doing them and cutting across lanes of traffic and so on, you'll start to get traffic get "confused" as the vehicle says and get stuck, this'll build up and up until you see "system index out of range exception" and the game is unplayable, you've then go to spam okay on the error message until you can manage to pause the game, where you can then use the TMPE to clear all traffic, once all traffic is cleared, the glitched vehicles go and the game starts working as normal, until it all happens all over again.

As the game never actually crashes, there's never any reports being made and i've checked the logs and there doesn't seem to be anything obvious going on to say why this is happening, but then again i'm just a player and not a coder or game designer so i wouldn't know what to be looking for anyways.

If you could get back to me regarding this issue asap that would be very much appreciated as i've got a population of over 220k and growing and this keeps causing my game to be unplayable and i of course want to keep playing it.

All the best,
Ben.

[krzychu124]

Hi,
why did you ignore the issue template (the bug issue template is what you should choose)?
Why didn't you post log files (mentioned in template)?
You didn't provide a list of mods either.
How can I even check if it is mod related or not or reproduce the problem?

The mod is subscribed by millions of users and what you described is most likely some kind of issue caused by other mod. The fact some mod doesn't throw errors doesn't mean it is not broken or will not break other mods.
Skyve mod is probably the best way to check for mod compatibility, see eventual user reports about known issues in certain mods, if any.

To be clear, I'm not saying you didn't find a new issue. It's just very unlikely since the last report which turned into a fix or improvement of the mod was more than two, if not three years ago and here you didn't provide enough details (mentioned in the template) to validate if it's even a mod problem or just some other thing broke (which I won't be able to fix), messing up with all other mods you have installed.

[Orcaben]

Right first of all, calm down and stop being so stressful. I was nothing but polite in my original message and there is no need to go on the defensive.

Secondly, i followed the pathway set out by yourselves to report this issue, when i clicked on report a bug on the steam workshop, it took me straight here with a blank template, nothing at all came up about changing a template or asking for any logs or anything like that, it was simply a blank box, with a blank header.

Now myself and likely many others who would be coming here to report a bug, have never used github before, so wouldn't have known how it works anyways, if i've not done something in the way you like it, that's solely because there wasn't the instruction to otherwise do so, therefore i don't appreciate your tone of voice and accusatory statements like "ignore the template" and " how could i even", this is not how any customer support, paid or volunteered should act.

Finally, as stated in the original message, there are no logs to share, no crash reports or anything the like, if you'd like me to share something specific, then please ask for it in a kind manner and i shall provide you with it the best i can. I do have a few other mods installed, however last i recall they all listed compatible with this mod, and i have infact used common sense to try and troubleshoot it myself and it doesn't seem any is affecting the issue previously reported.

I don't care how many "millions" of other users are subscribed to your mod, this is the issue that i am facing, and that i need support for, and if i'm facing it then it's a pretty good bet that others will be too, so i expect to be treated with the same level of kindness and respect that i shown in my first message.

I look forward to hearing back from you soon,
Kind Regards,
Ben.

[krzychu124]

Here is how to get logs: https://doc.tmpe.me/tmpe-log.html
I'll need TMPE.log and output_log.txt, both should be in the same location. If it's easily reproducible, then the save game can also help.
About logs, they should be taken after you see the error, let's say a mentioned System index out of range exception.
Logs files are cleared every time at game launch.

if i'm facing it then it's a pretty good bet that others will be too.

I mentioned about subscription count and all that, because no one in the past 2-3 years reported anything similar and users usually use Steam comments under the workshop items or discord text chat.
A savegame that can be used to reproduce the error is usually enough, but in every case when someone reported a problem, it turned out to be an external factor like incorrect configuration (using incompatible version or outdated/pirated copy of the game), incompatible/broken mods, or missing/broken network assets. Workshop content can disappear from Steam by DMCA or other reports, but sometimes the author decides to delete all content, often breaking other users' savegames.
Game doesn't handle missing content well and there's nothing I can do about it. TM:PE only has one dependency mod that itself is very unlikely to break.