LLMBundle.encode_queries can't update token usage for 59ac7d124b3c11f086feaa9a53f45f88/EMBEDDING used_tokens

[chaijl]

ERROR 23 LLMBundle.encode_queries can't update token usage for 59ac7d124b3c11f086feaa9a53f45f88/EMBEDDING used_tokens: 10
I found that the above error occurs every time I ask a question in the Ragflow log tracking. I don't know how to solve it?

[dosubot[bot]]

This error means Ragflow is unable to update the token usage counter in its database after encoding a query for embeddings. The most common causes are database or service unavailability, invalid tenant/model configuration, or mismatches between the tenant/model info and what’s in the database. It does not affect the actual embedding or query results, but it does mean usage tracking (for quotas or monitoring) isn’t being updated as expected (source, code).

If you’re not seeing incomplete outputs or other functional issues, you can safely ignore this error (source). If you do see incomplete output or want to resolve the error, try pulling and running the latest nightly Docker image, as recent updates have addressed related bugs (source). If the problem persists, check that your tenant and model configuration matches what’s in the database, especially the composite key fields (tenant_id, llm_factory, llm_name) (code).

To reply, just mention @dosu.

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[ZhenhangTung]

@chaijl could you share a screenshot about it so we make sure understanding your question correctly.

[chaijl]

After checking the log every time a question is asked, there will be this error, but the Q&A can still be conducted normally

[ZhenhangTung]

@asiroliu

[asiroliu]

refer to #6601

You could ignore that error message.