[2025-06-30] Incident Thread

[github-actions[bot]]

❗ An incident has been declared:

Disruption with Claude 3.7 Sonnet in Copilot Chat

Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread and on the Incident Status Page.

[github-actions[bot]]

Update

We are experiencing degraded availability for the Claude 3.7 Sonnet model in Copilot Chat, VS Code and other Copilot products. This is due to an issue with an upstream model provider. We are working with them to resolve the issue.

Other models are available and working as expected.

[github-actions[bot]]

Update

The issues with our upstream model provider have been resolved, and Claude Sonnet 3.7 is once again available in Copilot Chat and across IDE integrations [VSCode, Visual Studio, JetBrains].
We will continue monitoring to ensure stability, but mitigation is complete.

[github-actions[bot]]

Incident Resolved

This incident has been resolved.

[kamealrabeai]

❗ An incident has been declared:

Disruption with Claude 3.7 Sonnet in Copilot Chat

Subscribe to this Discussion for updates on this incident. Please upvote or emoji react instead of commenting +1 on the Discussion to avoid overwhelming the thread. Any account guidance specific to this incident will be shared in thread and on the Incident Status Page.