How to difference a message sent between a message receipted ?

[leonardo-matos]

The check mark of sent messages (v) return the ackName DEVICE.

The check mark of receipted messages (vv) return the ackName DEVICE.

There is a way of difference the message sent between the message receipted ?

[devlikepro]

Hi!

1. What engine do you use?
2. What API do you use to get messages/ackName?
3. Do you receive message.ack webhook events for these messages?

[leonardo-matos]

What engine do you use ? I am using WHATSAPP_DEFAULT_ENGINE=NOWEB

What API do you use to get messages/ackName ? I used /api/{session}/chats/overview and /api/{session}/chats

Do you receive message.ack webhook events for these messages ? No. I sent the message by the endpoint (Sendtext for example) and the customer receive the message. Then I send a request using one of the endpoints show in the question before to know if the message was delivered and read correctly

[leonardo-matos]

Is there any feedback ?

[devlikepro]

So I tried it

1. Send a message using /api/sendText
2. Get list of messages using /api/chats/{id}/message - ackName: DEVICE
3. Open (read) a message using recipient device
4. Check messages API - now it's ackName: READ

⚠️ both your account and participant must have enabled Read receipts

Turn off read receipts
To turn off your read receipts, tap more options > Settings > Privacy and turn off Read receipts.

https://faq.whatsapp.com/665923838265756/?cms_platform=android